Jobs - Job Details - Business Support Officer

Internal Applicants Only

Exciting Opportunity to Make a Difference in Children's Services!

Are you highly organised, enjoy working in a dynamic environment, and have exceptional administrative and people skills? We have a fantastic opportunity for you to join our team in a key support role within Children Services. 

About the Role:

As the right-hand support to the Head of Children’s Services, you’ll play a crucial part in ensuring smooth day-to-day operations within our department. Your responsibilities are extensive and varied and include administrative tasks, secretarial support and organisational assistance to support the success of the Children's Services Coordination unit. This is a 12-month Maternity leave contract looking to commence in March 2025.

Your Day Will Include:

• Providing vital business support to the Head of Children’s Services, Area Managers, and the Internal Unit.
• Assisting with the smooth running of cooperative board functions, including generating monthly reports, coordinating AGM meetings, and supporting the Boards Chairman and Board Directors.
• written and verbal communication with key external stakeholders that includes writing professional letters to updating social media posts. 
• Managing the department’s inbox, processing incoming communications, and overseeing business renewals, licences, and agreements. 
• Organising scheduled meetings, taking minutes, and setting up agendas for the department and the Children’s Services Cooperative. 
• Overseeing invoicing and supporting communication, marketing and Allied Health functions. 
• Collaborating with a diverse range of stakeholders, from other Council departments to government agencies and local businesses to ensure the delivery of high-quality services. 
• Project and event management duties including award celebrations, internal/external events and conference bookings. 

What We Are Looking For (selection criteria):

• Tertiary qualification in Secretarial/Office Administration/Business Management or a related field.
• A strong understanding of Children’s Services and the associated regulations.
• Proven experience in office administration, personal assistance, and maintaining confidentiality.
• Exceptional organisational skills with the ability to meet deadlines and manage competing priorities.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy in all tasks.
• Ability to work collaboratively in a team environment and deliver excellent customer service outcomes.
• Advanced Microsoft Office skills (including PDF writable documents, Word, and PowerPoint).
• Basic knowledge of Childcare Management Systems like Hub Hello is a bonus!

The Perks:

• Competitive salary range of $80,913 – $93,661 per annum + 11.5% superannuation.
• A varied and fast-paced role where no two days are the same!
• Opportunity to contribute to meaningful work that impacts the community.
• Work within a supportive team environment.

How to Apply:

If you're ready to make an impact and thrive in a varied, fast-paced role, we want to hear from you!

Submit your cover letter, resume, and comprehensive responses to the selection criteria via the online application link below. Applications that do not meet the essential criteria will not be considered.

For more information, please contact Anna Taha at 0437 785 516.

Closing Date: Please allow 4 weeks from the closing date for processing your application.

Council practices Equal Employment Opportunity (EEO) and Workplace Health & Safety (WHS) principles.